Packaging & Shipping:
Certifications:
After Sales Service:
1. OEM Manufacturing welcome: Product, Package...
2. Sample order.
3. We will reply you for your inquiry in 24 hours.
4. Frame design.
5. after sending, we will track the products for you once every two days, until you get the products. When you got the goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer the solve way for you.
FAQ:
1.Q: Can I get some samples?
A: YES,sample order is welcome to quality and market test
2. Q: What's the delivery time?
A:Generally, it will take 55 working days within your advance payment. The specific delivery time depends on the specs and the quantity of your order
3. Can you change components for me ?
A:Surely. We can modify it at your requests with the technical support.
4. How does your factory do regarding the quality control ?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.
5. Q: Do you have samples ready to ship ?
A: Yes,A few samples of our popular models are available
Ready to ship Samples do not support customization in components
6. Q: Can I mix different models in one container?
A: Yes, different models can be mixed up in one full container.
7. Q: How does your factory do regarding the quality control?
A: Quality is priority.
Every product will be fully assembled and carefully tested before packing and shipping.we have Guarantee 1 year for the electric system( motor , battery ,display , controller etc ) & 2 year for the frame
A: T/T is the main payment terms, other payments can also can be negotiated. Bulk order is 30% T/T as deposit, Balance before delivery ,sample order is 100%T/T
9.Q: Which colors are available? Can we attach our logo or brand on the bicycles?
A: The colors can be customized. Your logo or brand can be attached as your requirements.
