Q1: How Does Our Price Compare With Other Factories?

A: Hey there! We're thrilled that you're considering us as your forklift supplier. With over 12 years of experience in manufacturing and exporting forklifts, we can guarantee that our prices are more competitive than other factories. We take pride in offering top-quality products at affordable prices, so you can trust that you're getting the best deal with us.

Q2: How About Our Delivery Time?

A: Great question! We understand that timely delivery is crucial for our clients. In most cases, we can immediately deliver regular machines within 30 days. This is because we keep common parts in stock, allowing us to quickly assemble standard forklifts. For special order requests, we'll do our best to meet your delivery date. We're committed to ensuring that you receive your forklifts as soon as possible.

Q3: How Quickly Can We Respond to Client Inquiries?

A: We have an amazing team of dedicated and dynamic individuals who work around the clock to respond to client inquiries and questions. We understand the importance of prompt communication, so you can expect a speedy response from us at any time. We're here to assist you every step of the way!

Q4: Which Payment Terms Can We Accept?

A: We want to make the payment process as convenient as possible for you. Normally, we can work with T/T (Telegraphic Transfer) or L/C (Letter of Credit) terms. For T/T, we require a 30% down payment in advance, with the remaining 70% balance settled before shipment or against the copy of the original B/L for long-term cooperating clients. As for L/C, we accept a 100% irrevocable L/C without "soft clauses" from an internationally recognized bank. If you have any specific payment concerns, feel free to discuss them with your dedicated sales manager.

Q5: Which Incoterms 2010 Terms Can We Work With?

A: We pride ourselves on being a professional and sophisticated international player. We can handle all INCOTERMS 2010 terms, but we usually work with regular terms such as FOB (Free On Board), CFR (Cost and Freight), CIF (Cost, Insurance, and Freight), CP (Carriage Paid), DAP (Delivered at Place). Rest assured, we'll find the most suitable term for your shipment.

Q6: How Long Will Our Price be Valid?

A: We're not here to make a quick buck! Our goal is to build long-lasting relationships with our clients. That's why our prices remain stable throughout the year. However, there are two situations where we may adjust our prices. Firstly, if the rate of USD: MB varies significantly due to international currency exchange rates. Secondly, if manufacturers or factories adjust the machine price due to increasing labor and raw material costs. But don't worry, we'll always strive to offer you the best value for your money.

Q7: What Logistics Ways Can We Work With for Shipment?

A: We understand that shipping options are important to our clients. That's why we offer various transportation tools for shipping forklifts and other MHE products. For 80% of our shipments, we use sea transportation to all main continents, including Europe, North America, Africa, South America, Middle East, Oceania, and Southeast Asia. We can ship either by container or RoRo/Bulk shipment. For neighboring countries of China, like Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, and Turkmenistan, we can send the products by road or railway. And for light spare parts that are urgently needed, we can use international courier services like DHL, TNT, UPS, or FedEx. We'll choose the most suitable logistics method based on your location and requirements.

HTML-formatted product description: