We have made many customized battery packs of different specifications!
For both warranty and after-sale service, the following will be enforced:
Warranty year(s) for this model of battery pack are specified by supplier. During the warranty period, we will take
responsibility for the replacement or repair for any of the following issues:
• The whole battery pack cannot be charged or discharged.
• Under the standard testing condition, the capacity is less than 80% in the end of the first year, or 70% in the
end of last warranty year (if the last warranty year is provided in the warranty period).
• There is liquid leakage.
• There is some damage on battery pack's case and accessories that are caused by the battery.
• The charger is not working properly.
However, we will not take responsibility in the following situations:
• Expired warranty period.
• Battery damage as a result of improper handling.
• The battery pack is dismantled and converted.
• There is visible damage to the BMS that was not caused by battery failure.
• Damage caused by using an incorrect charger for the pack.
What are you waiting for? just pls send us an inquiry. tell us all about your requirements. our engineer will offer you a perfect solution on your project!
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